Return & Refund Policy
Returns:
If you are not satisfied with your purchase, you can return the item within 14 days of receiving it. All jewelry must be unworn & unused and in its original condition and packaging. Shipping cost will not be returned to buyer and it is the buyer's responsibility to pay for the return shipping costs.
Refund Policy:
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.
Items eligible for refunds are Earrings, Necklaces and Bangles.
As all items are made to order, only partial refunds are granted (if applicable) to earrings, bangles & necklace. Rings (made to size) & Customized Designs are not refundable.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error will not be refunded.
Refunds (if applicable):
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable):
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@noyalon.com / +972(0)528409737
Sale items (if applicable):
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
If you are not satisfied with your purchase, you can return the item within 14 days of receiving it. All jewelry must be unworn & unused and in its original condition and packaging. Shipping cost will not be returned to buyer and it is the buyer's responsibility to pay for the return shipping costs.
Refund Policy:
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.
Items eligible for refunds are Earrings, Necklaces and Bangles.
As all items are made to order, only partial refunds are granted (if applicable) to earrings, bangles & necklace. Rings (made to size) & Customized Designs are not refundable.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error will not be refunded.
Refunds (if applicable):
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable):
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@noyalon.com / +972(0)528409737
Sale items (if applicable):
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.